You might have heard about the old joke (PJ?) about one of our former Presidents 'Gnani' (why did they call him that? Was he such a wise man?) Zail Singh and how terrible his English was. Anyway, the joke goes that Indira Gandhi, the then PM, wanted to improve his English and so sent him to the US to be coached by the then President, Reagan. After a few months, she decided to check up on his progress. Imagine her surprise when, at the JFK airport, she's greeted by a smiling Reagan who says "aayiye, aayiye" (welcome, welcome in Hindi)!
Well, the context for the remembrance is the awful customer service experience with my service provider, Reliance. Whenever I call their customer care,
a. I have to listen to their awful music
b. I have to listen to the falsely cheerful, pre-recorded voice which promises to reward me for my patience if I wait for a few hundred more minutes!
c. I have to talk to one of their customer service executives whose English is so bad that I have picked up a lot of Hindi explaining my problems to them
d. Repeat c. until you puke
